IT Support (Networking/ System Admin)


Saladin is looking for an IT Support  who is excited to work alongside a talented group of innovators to craft digital products. We want people who love being involved in challenging and innovative work. You’ll be joining a team of smart and passionate people to tackle challenging and interesting problems using the latest technologies.  

Your responsibilities:

  • Company wide support:
    • In-charge of IT equipment & license purchase and inventory management, including but not limited to vendor selection, equipment configurations selection, new license purchase, license renewal, repairing and replacing equipment as necessary.
    • Set-up accounts and working devices (laptop/ desktop/ headphones, etc.) for new hires.
    • Installing and configuring computer hardware, software, networks, printers, scanners
    • Monitoring and maintaining computer systems and networks
    • Providing technical support across the company (in person and remotely)
    • Analyze staff needs, identify vulnerabilities, and propose action plans
    • Callcenter focus support:
  • Callcenter user assignment
    • Installing & configuring of callcenter software 
    • Assisting in providing IT support related to callcenter operations including but not limited to resolving technical issues raised by end users (TLS/CS agents), coordinating with vendor technical / IT persons during system integration & troubleshooting 

Your requirement:

  • Bachelor’s degree in IT/ Computer Science/ Engineering or equivalent qualification preferred.
  • 2 years of experience in IT support or similar roles
  • Or candidate having Certificates in Network, Security with relevant working experience will also be considered.
  • Proficient with MAC and OS
  • Prior experience in call center support is highly appreciated.
  • Able to demonstrate:
    • A technical, logical thought process,
    • Detail orientated,
    • Ability to maintain confidentiality of company information.

Why you’ll love working here

  • Fast-facing startup fintech company with young, dynamic, and professional environment. 
  • Competitive salary, healthcare insurance, social insurance and other allowances. 
  • 15 days of annual leave 
  • Laptop will be provided 

Please send your CV and portfolio to:

Saladin (by 10x Consulting and Technology Co, Ltd.)
Office: Level 1, Bach Building, 111 Ly Chinh Thang Street, District 3, Ho Chi Minh City 

About us
Saladin ( is a Vietnamese Insurtech startup, backed by global venture capitals since 2022. We provide a one-touch-solution platforms for diverse protections to the general Vietnamese public, Multiple Insurers – Multiple Products – Multiple Payment Methods. We offer both B2B2C tailored made insurance solutions as well as mass B2C protection packages from Top Insurance Companies in Vietnam, covering 80% of the Vietnamese non-life market. Our mission is to provide the Vietnamese people well-rounded protection in life with well-informed decision, effortless connectivity & instant assistance, empowered by our technology & dynamic product portfolio. We perpetually give back to community a certain share of our profit through diverse initiatives to help the unprivileged having more access to life resources, especially education & life-enhancement activities for Vietnamese children.

Job Type: Full Time
Job Location: Ho Chi Minh city

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