Best Customer-Centric Insurance Platform \u2013 Vietnam 2026<\/div>\n <\/div>\n <\/div>\n<\/div>\n\n
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The awards recognize Saladin’s continuous efforts to make insurance more accessible, transparent, and seamlessly integrated into customers’ everyday digital journeys.<\/p>\n\n
A digital platform built around the customer journey<\/h2>\n
Saladin received the Excellence in Insurance Technology & Customer Experience award for delivering a technology-driven insurance platform that simplifies the customer journey \u2014 from policy discovery and purchase to digital claims support. Through its flexible API infrastructure, Saladin enables insurers and business partners to integrate insurance into their digital ecosystems while providing customers with a seamless and intuitive experience.<\/p>\n\n
Advancing embedded insurance in Vietnam<\/h2>\n
The Leading Embedded Insurance Solutions Provider award highlights Saladin’s role in advancing embedded insurance in Vietnam. By integrating insurance directly into partner platforms, Saladin enables businesses to offer protection at the point of customer interaction, expanding insurance accessibility while creating new growth opportunities for insurers and ecosystem partners.<\/p>\n\n
Designed around customer needs<\/h2>\n
Saladin was also honored with the Best Customer-Centric Insurance Platform award for its commitment to designing products and services around customer needs. The platform combines transparent product information, digital policy management, responsive claims support, and technology-enabled personalization to make insurance simpler and more convenient.<\/p>\n<\/div>\n\n
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<\/i>\n “We are deeply honored to receive these recognitions from the World Business Outlook Awards. These awards reaffirm our belief that technology can make insurance more accessible, transparent, and customer-centric.<\/p>\n
At Saladin, we will continue investing in innovation, expanding our embedded insurance ecosystem, and working closely with insurers and business partners to deliver seamless digital protection experiences. More importantly, these awards belong to our customers, partners, investors, and every member of the Saladin team whose trust and support have made this achievement possible.”<\/p>\n
Ms. Le Thi Thanh Van (Vivien Le)
Founder & CEO, Saladin<\/span><\/div>\n<\/div>\n\n\n
Saladin believes digital technology is transforming the insurance industry by making protection more accessible and better integrated into people’s daily lives. The company remains committed to building innovative solutions that benefit customers, insurers, and business partners while supporting the continued digital transformation of Vietnam’s insurance market.<\/p>\n
Saladin sincerely thanks its customers, insurers, business partners, investors, and employees for their continued trust and collaboration. Their support inspires the company to keep raising the standard for digital insurance and delivering on its mission to empower people to Live Confidently. Love Confidently.<\/p>\n<\/div>\n\n
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About Saladin<\/h2>\n
Saladin is Vietnam’s leading independent digital insurance platform, licensed to operate as an insurance agency, insurance brokerage, and provider of insurance auxiliary services. The company leverages technology, data analytics, and a nationwide network of insurance experts to simplify the entire insurance experience \u2014 from product discovery, comparison, and selection to policy purchase, policy management, and claims assistance.<\/p>\n
Saladin partners with reputable insurance companies to provide customers with transparent, effective, and personalized insurance solutions. Through its dedicated Saladin Care team, the company offers comprehensive support throughout the customer journey \u2014 from consultation and onboarding to claims assistance \u2014 for both customers and collaborators.<\/p>\n
<\/i>Saladin Care support, 7 days a week<\/strong>, from 7:30 AM \u2013 10:30 PM<\/strong><\/span><\/div>\n<\/div>\n\n<\/div>\n\n\n\n<\/p>\n